Last updated: August 2025
At Amity Wellness, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains what data we collect, how we use it, and the rights you have in relation to your information.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Contact details: name, email address, phone number, and enquiry details.
- Booking information: wellness program selection, arrival and departure dates, dietary and health preferences.
- Payment details: processed securely via third-party providers (we do not store full card details).
- Technical data: IP address, browser type, operating system, referral URLs, pages visited, and time spent on the website.
- Marketing & analytics data: collected through Google Analytics, Google Ads, and other tracking technologies (based on your consent).
2. How We Use Your Information
We use your information to:
- Respond to enquiries and process bookings.
- Deliver and personalize wellness services.
- Send confirmations, updates, and relevant offers (only if you have opted in).
- Improve our website and guest experience.
- Comply with legal obligations.
3. Sharing Your Information
We will never sell your personal information. We may share limited data with:
- Service providers who support our operations (IT, hosting, payment processors, email delivery).
- Analytics and advertising platforms (Google, Facebook) when consent is given.
- Legal authorities where required by law.
4. Cookies & Consent
Our website uses cookies for functionality, analytics, and marketing.
Visitors in the European Economic Area (EEA) will see a cookie banner (powered by Complianz + Google Consent Mode v2) and can choose whether to allow tracking.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure.
6. Data Retention
We only retain your data for as long as necessary to:
- Provide services,
- Fulfill legal obligations, and
- Resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your data (data portability).
Requests can be made by emailing info@amitywellness.com.
8. International Data Transfers
As Amity Wellness operates in Thailand, your information may be processed outside the EEA. We ensure adequate safeguards are in place to protect your data.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Amity Wellness
Rawai, Phuket, Thailand
📧 Email: info@amitywellness.com
